Frequently Asked Questions
What is our Return Policy?
We’ve designed the best rod carrier and case systems from the ground up and want you to be completely satisfied with your purchase. Take up to a couple months to try them out for yourself. If the products don’t meet your expectations, we’ll take them back in their original condition and offer you a refund if returned within 60 days of purchase.
Customers are responsible for return shipping costs unless the item is defective or we made an error with the order. To help ensure your return arrives safely, we recommend using a shipping service that provides tracking and keeping your tracking information until your return has been received and processed. Please note that we’re unable to assume responsibility for returns that are lost, delayed, or damaged while in transit. Return shipping costs are non-refundable.
When will I receive a refund?
Once we receive your package, we will check to ensure it is in the original condition. We will then send the credit back to your financial institution within 7 to 10 business days.
Are Quik-Cast products available in retail stores?
In order to maintain a high level of quality and keep costs low, we only sell directly to customers through our online store.
Have any other questions or comments?
Fill out the contact form and let us know.
